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Meet my new facebook
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? Due to API restrictions, it's not possible to connect personal Facebook profiles to Buffer. ? Here are the core settings that need to be in place for you to connect your Instagram and/or Facebook Page to Buffer: ✅ Instagram needs to be connected to its own Facebook Page (Profiles and Professional Profiles aren’t supported). ✅ An Admin with “full control” needs to connect the Page.

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✅ All permissions for all Pages and Instagram accounts need to be selected (even for those you are not connecting to your Buffer account). Because Instagram needs to be linked to a Facebook Page in order for it to work in Buffer, this article is for both people looking to use Facebook Pages and Instagram business or creator accounts. Setting up these channels is a little more complex than other social networks, so we’re here to walk you through each of the settings. It’s very important that you go through these steps in order, so that we can identify where the issue with the connection is. Please do not skip any steps or it could prevent Buffer from connecting your channel. Here are the steps that we’ll work through, in order: Checking your admin settings (Facebook Pages and Instagram) In order to connect or refresh your Facebook Page in Buffer, you’ll first need to be set up as an admin of the Facebook Page with Full Control . Watch this video to ensure you have admin access with Full Control, or follow the steps below it. Checking settings in the Professional Dashboard. In Facebook, open your Page and be sure you’re logged in as your Facebook Page (not your profile). Click Professional Dashboard in the menu on the left. Click Page Access in the menu on the left. Now, click your name and a popup will appear. It should say, This person has full control." If it doesn't say “This person has full control" next to your Facebook profile name, you'll need someone on your team with full control to adjust your permissions. If you don’t see your Facebook profile name listed, it’s likely that your team is using Meta Business Suite and you’ll need to check the settings in Meta Business Suite to continue. Once full control has been granted in the Professional Dashboard, you can move onto the next section to check your admin settings in Meta Business Suite, which will also need to be set to 'Full Control.' Checking settings in Meta Business Suite. You’ll first head to your Meta Business Suite Settings (or click this link). If you land on a page with multiple Business Suite accounts, first click on the account for the Facebook Page you’re trying to access. ⚠️ If you don’t see the Business Suite account that you’re looking for, you aren’t properly setup as an admin with Full Control within that Business Suite, and you’ll want to ask someone else on your team to lend a hand. Click Pages under the "Accounts" section and look for your name on the list. You’ll want to ensure the setting Full control: Everything is toggled on. It should look like this. Click Instagram Accounts under the "Accounts" section, click on the desired account, then click Instagram account access tab and look for your name on the list. You’ll want to ensure the setting Full control: Everything is toggled on. It should look like this. Next, click on People under the "Users" section and ensure that Full control: Everything is next to your name under Business Portfolio Access. It should look like this. That’s it! You can now move on to checking your permissions (just below) before trying to connect your channel to Buffer again. Checking your permissions (Facebook Pages and Instagram) One of the most common causes of connection issues is missing permissions between Facebook and Buffer. In the process to connect Instagram and Facebook, we're required to show a list of permissions that are granted to Buffer. It's crucial that all permissions are granted for all Pages (even those that aren't connected to Buffer). If permissions are missing, it can prevent us from finding the channels you manage. This video will walk you through the steps to check permissions, or you can follow the steps below: Here are the steps to do this: Log into the Facebook personal profile that has admin access with Full Control on the Facebook Page. Click on the small drop-down arrow at the top right of your screen and then click Settings & privacy > Settings . Head to Business Integrations in Facebook. ⚠️ Please note that these settings are found on your Facebook profile and not within the Facebook Page settings, so you must be using Facebook as your profile to access them. Find Buffer in the list and choose View and Edit . Scroll down to the list of Pages and ensure that ALL boxes are selected (you may need to click See all pages to expand the list of pages and see the ones that need permissions to be granted). From here, tick all of the empty boxes. ? Note: If you don’t see any individual Pages listed in the following screens, it means that you’ve previously granted Buffer permissions to access all Pages, which is the ideal setup.













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